PHISHING

IMPORTANT PHONE PHISHING INFORMATION UPDATE

Recently ICB was notified of automated recorded telephone phishing attempts to obtain customer's ICB account information. If you should receive an automated recording requesting account information, user ids and/or passwords DO NOT PROVIDE ANY INFORMATION. If possible, try and obtain the caller id, information requested on the recording and the time of the call before disconnecting. Please call 909-481-8706 extension 256 or 295 for further assistance, questions or concerns.

Protect Yourself Against Phishing

Phishing is the practice of luring unsuspecting internet users to a fake web site by using authentic-looking email with real organization’s logo, in an attempt to steal passwords, financial or personal information, or introduce a virus attack.

Watch for emails that:

• Urge you to act quickly because your account may be suspended or closed, or to update your personal information.
• Don't address you by name, but use a more generic one like "Dear valued customer."
• Ask for account numbers, passwords, Access IDs, or other personal information.

VISHING

Protect Yourself Against Vishing

Consumers receive pre-recorded call identifying a specific local financial institution. The message informs the consumer that his or her personal bank accounts have been frozen. The message advises the consumer to immediately input their ATM or debit card number, expiration date, and PIN to reactivate the affected accounts. CV2 (3 digit security code) from the back of the card may also be requested. The information obtained by the automated call will be used for unauthorized ATM withdrawals.

SMISHING

Protect Yourself Against Smishing

You don't have to use a computer to be vulnerable to online scammers. Increasingly, cell phone and other mobile device users are being targeted with mobile spam that attempts to trick them into revealing personal information.

Known as "smishing," these text messages might ask a recipient to register for an online service -- then try to sneak a virus onto the users' device. In addition to virus-like "worms," which can spread through and disrupt a network, other scams are surfacing.

Some messages warn that the consumer will be charged unless he cancels his supposed order by going to a Web site that then extracts such credit card numbers and other private data.

"Smishing" is derived from the familiar "phishing." The "sm" comes from SMS, the protocol used to transmit text messages via cellular devices.

Inland Community Bank will NEVER ask for sensitive information, such as account numbers, Access IDs, or passwords, via e-mail or via automated phone calls.

Tips for safeguarding your information from the American Bankers Association:

• Don’t give your Social Security number or other personal credit information about yourself to anyone who calls you.
• Tear up receipts, bank statements and unused credit card offers before throwing them away.
• Keep an eye out for any missing mail.
• Don’t mail bills from your own mailbox with the flag up.
• Review your monthly accounts regularly for any unauthorized charges.
• Order copies of your credit report once a year to ensure accuracy.
• Do business with companies you know are reputable, particularly online.
• Don’t open email from unknown sources and use virus detection software.
• Protect your PINs (don’t carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
• Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately.

Credit Bureaus

Equifax
To order your report, call: 1-800-685-1111
To report fraud, call: 1-800-525-6285

Experian 
To order your credit report or report fraud, call: 1-888-EXPERIAN (397-3742)

TransUnion 
To order your report, call: 800-916-8800
To report fraud, call: 1-800-680-7289

If you become a victim, contact:

• The fraud departments of the three major credit bureaus
• The creditors of any accounts that have been misused
• The local police to file a report
• The bank to cancel existing accounts held in your name and re-open new accounts with new passwords.

Inland Community Bank, N.A. is committed to safeguarding our customers’ financial information. Maintaining our customers’ trust and confidence is a top priority. To learn more about how we protect your information, please ask for a copy of our privacy policy or click on the link in our website.